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Title
Estimating students' satisfaction with web based learning system in blended learning environment / Sanja Bauk, SneDana Šćepanović, and Michael Kopp
AuthorBauk, Sanja ; Šćepanović, Snežana ; Kopp, Michael
Published in
Education Research International, Kairo [u.a.], 2014, Vol. 2014, page 1-11
PublishedHindawi, 2014
Edition
Publisher version
LanguageEnglish
Document typeJournal Article
ISSN2090-4010
URNurn:nbn:at:at-ubg:3-2896 Persistent Identifier (URN)
DOIdoi:10.1155/2014/731720 
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 The work is publicly available
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Estimating students' satisfaction with web based learning system in blended learning environment [1.13 mb]
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Abstract (English)

Blended learning became the most popular educational model that universities apply for teaching and learning. This model combines online and face-to-face learning environments, in order to enhance learning with implementation of new web technologies and tools in learning process. In this paper principles of DeLone and Mclean success model for information system are applied to Kano two-dimensional model, for categorizing quality attributes related to satisfaction of students with web based learning system used in blended learning model. Survey results are obtained among the students at "Mediterranean" University in Montenegro. The (dys)functional dimensions of Kano model, including Kano basic matrix for assessment of the degree of students' satisfaction level, have been considered in some more detail through corresponding numerical, graphical, and statistical analysis.

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CC-BY-License (4.0)Creative Commons Attribution 4.0 International License