This thesis deals with mediation in an economical context with special consideration of small and medium-sized enterprises in Austria. The main aim is to describe mediation in the economic context and to explain the scope in which it is used. Dealing with conflicts is a daily requirement for companies. It appears that business mediation is primarily dealing with interpersonal conflicts and secondary used for conflicts between companies. A successful use of mediation in companies depends on the environment in an enterprise. This includes the attitude towards business mediation, the presence of proponents in the company, as well as recommendations by trusted third parties. Business mediation in Austria is still in its early phase, especially if the focus is on Austrian small and medium-sized enterprises. It shows that only at a late stage of conflict escalation external methods of conflict solution are applied. So far business mediation has only been used by five percent of Austrian small and medium-sized enterprises. The quantitative importance of small and medium-sized enterprises in Austria, as well as their conflict culture is described. Limiting factors for the use of business are explained. Beyond that, opportunities and hurdles of business mediation are discussed. Finally, the thesis deals with the question how an increased use of business mediation can be guaranteed in the future. As modern business mediation is a young method of conflict solution in Austria, there are many areas of development and improvement potential. In view of this situation, a set of recommendations, as an overview of possible potentials for business mediation for further development, is presented.