This thesis deals with volunteer management in social organisations. Specific reference has been made to the volunteer management process, whereby the principles/frameworks, the recruitment, matching, orientation/support, recognition, dismissal, retaining and maintaining of contact with volunteers in the organisations have been examined. Furthermore, developments and changes concerning volunteer management as well as wishes and requirements for the future were also included in the research. The Master's thesis should highlight differences and similarities within the organisations regarding the instruments and measures in the voluntary sector. New ideas and implementation possibilities for the organisations can be identified through the direct comparison. In total, seven experts from different organisations in Styria, Upper Austria and Vienna were questioned on this subject. The results show that, in recent years, all organisations recruit, coordinate, support and dismiss increasingly professional volunteers. It can be determined from constant developments in volunteer management that the framework conditions for volunteers are very well developed. In this respect, reference can be made to accident and liability insurance, fixed contact partners, an engagement agreement, sufficient initial training and advanced training opportunities for volunteers. With regard to recruitment, it should be noted that word of mouth is still very effective for recruiting volunteers. Furthermore, recruitment via websites and platforms in some organisations also plays a very important role. An appropriate culture of recognition is also essential for all organisations. The organisations regard positive words, the appreciation of work and praise for work as the most important signs of recognition. With regard to volunteers finishing their work, the work completion scenarios vary greatly. In the future, the organisations wish for better cooperation, networks and increased recognition of voluntary activities in society.